Track your shipment

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

 

We ship our goods over Europe with DHL. Delivery from Monday to Friday.

If an item is marked In Stock shipment will be sent to you within 24 hours.

 

Shipping costs

The costs for shipments over Italy are:

  • free for orders starting from 100 euro;
  • 7,38 euro + VAT with “Smart shipping class” applicable to most products;
  • 9,02 euro + VAT with “Standard shipping class” applicable to some special volume products;
  • 10,25 euro + VAT with “Extra shipping class” applicable to some special volume products.

The costs for shipments over Europe are:

  • free for orders starting from 200 euro;
  • 12,30 euro + VAT with “Smart shipping class” applicable to most products;
  • 16,04 euro + VAT with “Standard shipping class” applicable to some special volume products;
  • 19,68 euro + VAT with “Extra shipping class” applicable to some special volume products.

Retreat/Delivery Mode

If you aren’t able to pick up your parcel at the first attempt, DHL will try to deliver you the parcel with a second attempt the day after. If you cannot receive the parcel again DHL will deposit it in the nearest DHL headquarters where it will be kept for 8 days. Then, you can either:

  • reach the DHL headquarters and pick up the parcel for free; or
  • plan with us a further delivery. In this case DHL fees for additional delivery will be charged to your order.

For any question don’t hesitate to contact us through the form available at the contact page.

Track your shipment ultima modifica: 2016-07-23T11:03:50+00:00 da DOMAGIC